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Shipping Policy

MERCHANDISE PRODUCTS
 

1. Order Processing Time

  • All products are made to order. Once an order is placed, it enters production.

  • Production typically takes 2–5 business days before shipment.

  • After production is complete, the item will be shipped to the delivery address provided at checkout.

2. Estimated Shipping Times

Shipping times vary depending on the destination:

United States

  • Standard Shipping: 3–7 business days

Canada

  • Standard Shipping: 5–10 business days

Europe

  • Standard Shipping: 5–12 business days

International

  • Standard Shipping: 10–20 business days

Please note these are estimated delivery times and may vary due to customs processing, carrier delays, or high seasonal demand.

 

3. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Product type

  • Order quantity

  • Shipping destination

The exact shipping price will be displayed before payment is completed.

 

4. Tracking Information

Once your order ships, you will receive a shipping confirmation email with a tracking number.

Tracking information may take 24–48 hours to update after shipment.

 

5. Incorrect Address

Customers are responsible for providing the correct shipping address.

If an incorrect address is provided and the package is returned to the fulfillment center, the customer may be responsible for reshipping costs.

6. Lost or Stolen Packages

If your order appears to be lost in transit, please contact us within 30 days of the estimated delivery date.

We will work with the shipping carrier to resolve the issue and arrange a replacement if necessary.

DIGITAL PRODUCTS

1. Delivery Method

All products sold on this website are digital downloads.
No physical items are shipped.

After successful payment, you will receive:

  • An instant download link on the confirmation page, and/or

  • A download link sent to your email address

2. Delivery Time

Delivery is instant after payment is completed.

In rare cases, it may take up to 5–10 minutes for the email to arrive.
If you do not receive your download:

  • Check your spam/junk folder

  • Contact support for assistance

3. Shipping Fees

  • No shipping fees apply

  • There are no physical shipping charges, customs fees, or delivery costs

4. Supported Locations

Digital products are available worldwide.
There are no geographic restrictions unless required by law.

5. Download Issues

If you experience problems accessing your files:

  • Ensure your internet connection is stable

  • Try downloading on a different device or browser

  • Contact support for a new download link

7.  Contact Us

If you have any questions about these Terms, please contact us at:

Email: info@stankolev.net
Website: www.stankoled.net

Address: 2198 NE 185TH ST NORTH MIAMI BEACH FL 33179-5058

Outta Limits Production Inc, USA

All Sample Packs Stann Kolev
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